Privacy Policy
Last updated: July 30, 2026
Privacy Policy
Effective Date: July 30, 2026
At VELONI WELLNESS PVT. LTD. ("VELONI", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. Whether you are browsing our website, purchasing our skincare or haircare products, or contacting our customer support team, we strive to ensure that your information is handled responsibly, securely, and transparently.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal data.
Information We Collect
When you interact with our website or services, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping Address
- Billing Address
- Company Name (if applicable)
Order & Transaction Information
- Products Purchased
- Order History
- Invoice Details
- Payment Status
Note: We do not store your debit card, credit card, UPI PIN, or banking credentials. Payments are securely processed by trusted third-party payment service providers.
Technical Information
To improve your browsing experience and website performance, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We use the information collected to provide you with a smooth, secure, and personalized experience.
Your information may be used to:
- Process and confirm your orders
- Deliver products to your preferred address
- Provide customer service and after-sales support
- Respond to your inquiries and requests
- Send order confirmations, invoices, and shipping updates
- Improve our website, products, and services
- Enhance website security and prevent fraudulent activities
- Comply with applicable legal and regulatory requirements
- Send promotional offers, newsletters, or product updates only if you have chosen to receive them
We never sell or rent your personal information to third parties for marketing purposes.
Information Security
Protecting your information is one of our highest priorities.
We implement appropriate administrative, technical, and organizational security measures to help safeguard your personal information against unauthorized access, alteration, disclosure, or misuse.
While no method of data transmission or electronic storage can guarantee absolute security, we continuously work to maintain reasonable safeguards to protect the information entrusted to us.
Sharing Your Information
We only share your information when it is necessary to provide our services or comply with legal obligations.
Your information may be shared with trusted service providers such as:
- Payment Gateway Providers
- Courier & Logistics Partners
- Website Hosting Providers
- Email Communication Services
- Analytics & Performance Tools
- Government or Legal Authorities when required by applicable law
All third-party service providers are expected to handle your information responsibly and in accordance with applicable privacy standards.
Cookies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website speed and performance
- Understand visitor behavior
- Measure website traffic and analytics
- Deliver a better user experience
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Withdraw consent for marketing communications at any time
- Request clarification regarding how your information is processed
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. Once you leave our website, we are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing any personal information.
Children's Privacy
Our products and services are intended for general consumers and are not specifically directed toward children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any updates will be posted on this page along with the revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.
VELONI WELLNESS PVT. LTD.
Email: veloniwellness@gmail.com
Phone: +91 84608 30085